Regular office hours are Monday through Friday, 9:00 a.m. until 4:30 p.m. excluding national holidays. Phones are monitored 24 hours a day, seven days a week by a paging service. All emergencies will be handled immediately, and non-emergency calls will be returned the following business day.
Response to all requests for maintenance will be scheduled promptly with licensed, insured contractors. When reasonable, we will try to solve or remedy all complaints of owners. Any unresolved issues will be referred to the Board of Directors for resolution or direction. If requested by the Board, we will provide directory information and mail newsletters generated by the Board to all owners.
Association Community Services West, Inc., AAMC®
An Accredited Association Management Company by Community Associations Institute
1904 Byrd Avenue, Suite 100